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Category Archives: Network Status

Ongoing ddos attack on server HK2

Since yesterday evening we are experiencing a medium to large scale ddos attack on our server hk2 hosted at Softlayer. Our system admins are working with the datacenter to mitigate the attack and hopefully have the server stabilize later today. … Continue reading

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Cobra server issues

Over the last week we have experienced a hardware failure at our server cobra.premiumdns.info ; despite our best efforts and the use of a third party data recovery firm we have been unable to get back the server disks working … Continue reading

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Emergency maintenance at Hong Kong datacenter

We have been informed this morning by our Hong Kong DC of an emergency network upgrade which will take place between 9 and 11:00PM. During that period, there will be network instability including short terms downtime. We apologize for the … Continue reading

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HDD failure at server Phoenix

Since this morning we are experiencing some issues with the server Phoenix. Further checks by the datacenters reveals a possible hard drive failure. The FSCK is on the way but we do not have any information on when or if … Continue reading

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Hardware replacement – server cobra

Earlier this evening the server cobra went down due to a network card failure. We have commissioned the datacenter for replacement however as they did not have a spare part at hand, it would take longer to get one delivered … Continue reading

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Panda server outage

Since this afternoon we are experiencing some outage on our server panda, due to an ongoing DDoS attack on the server main IP. This has caused over one hour downtime to clients hosted at this server, and our own email … Continue reading

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Emergency network upgrade and datacenter maintenance notification

We have been informed by our datacenter that they will be conducting an emergency upgrade of the datacenter network on Thursday, January 12th, from 7:30PM to midnight. A few core elements of the datacenter will be replaced while new hardware … Continue reading

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Large scale DDOS attack at Hong Kong datacenter

Earlier this morning our primary datacenter had suffered a large scale DDoS attack accross most its IP ranges. This has affected the access to both our shared hosting servers and customer rented servers between 1 and 3AM in the morning, … Continue reading

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Upgrade to the server panda

We will be upgrading the CPU of the server panda tonight to one that is more powerful in order to improve its overall performance. The upgrade will start at 8:00PM Hong Kong time. There will be a 20~30mn downtime as … Continue reading

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Jaguar server DDoS

Since early this morning the server jaguar is under DDoS attack. This is affecting the access or speed of websites hosted on it. We are working with datacenter to mitigate the attack and find a solution. For clients with their … Continue reading

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