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Kowloon Hosting is offering a HKD500 promotional discount on Hong Kong dedicated servers. You just need to enter the code SUMMERPROMO when placing the order in the promotional code section. This discount is available on all dedicated servers plans but will require at least a quarterly plan (3 months or more).
The Management
KowloonHosting.com
Kowloon Hosting generally accepts payments through Paypal and bank transfer to our company account in Hong Kong. Due to our growing customer base in China, we also offer bank transfer in RMB to a local account in Shanghai.
After placing an order, please select bank transfer, and below our company account, there will be a link to download our payment details in China (PDF file). Our accepted RMB exchange rate will also be available on the same page. After making the payment, make sure to send us an email at billing @ kowloonhosting.com with the payment receipt and invoice number for us to confirm the payment and credit your account.
If you can’t find this link, simply email to our billing department to obtain this information by email.
We currently do not provide Chinese tax receipt (fapiaos) for payments made in mainland China.
The Management
KowloonHosting.com
KowloonHosting is happy to announce a full upgrade to all its four shared hosting packages in Hong Kong:
-The Personal package is upgraded to 5GB disk space and 50GB monthly bandwidth
-The Startup package is upgraded to 20GB disk space and 200GB monthly bandwidth
-The Business package is upgraded to 50GB disk space and 500GB monthly bandwidth
-The Enterprise package is upgraded to 100GB disk space and 1TB monthly bandwidth
Once again KowloonHosting stays at the forefront of innovation and leadership in the hosting industry in Hong Kong by providing resources far in excess of the competition while maintaining the same prices. As usual we will continue to have a focus on a sound infrastructure and optimal uptime for our clients.
Existing clients will be upgraded to the same resources in the coming days as well without any additional charge.
For any questions on the upgraded packages, please open a ticket to the sales department from our website.
The Management
KowloonHosting.com
Due to the old IP being blocked in mainland China, we have changed the server panda main IP. All domains have been switched already to the new IP. If you are having issues following this change please submit a ticket to our support team for immediate assistance.
We apologize for any inconvenience caused.
The Management
KowloonHosting.com
Over the last week we have experienced a hardware failure at our server cobra.premiumdns.info ; despite our best efforts and the use of a third party data recovery firm we have been unable to get back the server disks working again.
In order to get clients back online, we will be setting up new shared and reseller hosting accounts based on the existing packages. As this will be a new server, both the IPs and nameservers will be different. Shared hosting clients who do not have their domains registered with us will need to update their domain nameservers with their current registrar.
All affected clients should receive an email from us within the next 24h. Should you not hear back from us within that time period, please submit a ticket for immediate handling.
We apologize for this issue and the data loss. Each affected customer will receive one month credit to his/her billing account with us.
Again, there is no hardrive that is 100% guaranteed against failure, we remind all clients to ensure keeping their own backups so that they are back online quickly in events like this.
The Management
KowloonHosting.com
Cycom Hong Kong Limited
Following an internal reorganization, Kowloon Hosting will now be operated by Cycom Hong Kong Limited. The legal change does not affect our customers, servers or operating procedures. The only difference our clients will notice is that they will be invoiced by the new company. Our banking details and Paypal account change as well.
Should you have any queries, feel free to contact us through our support ticket system.
The Management
KowloonHosting.com
We are happy to announce that through a new partnership we have signed with a leading CNNIC-affiliated registrar, we are now able to offer Chinese (dot cn) domain names.
This service is available both to individuals and corporations, worldwide. Domain activation takes 2 to 3 days on average.
Please note that the domain must be hosted overseas and not in mainland China.
The cost for dot cn domains (including .cn, .com.cn, .org.cn, .net.cn) is HKD200/year
We are happy to announce that all our dedicated servers in Hong Kong will now come with free proactive monitoring.
Starting from August 7th, 2012, all new Hong Kong dedicated servers ordered through KowloonHosting will be monitored at 5mn intervals through both ping and http. This will allow our technicians to be informed when a server becomes unreachable, so that measures can be taken quickly to investigate the issue and get back the server online.
Existing clients who would also like to be added to our monitoring system can do so by submitting a support ticket to us with their IP address.
The Management
KowloonHosting.com
We have been informed this morning by our Hong Kong DC of an emergency network upgrade which will take place between 9 and 11:00PM. During that period, there will be network instability including short terms downtime. We apologize for the short notice as we were informed this morning. Multiple shared hosting servers will be affected.
We are following up with the datacenter to get the network back online as soon as possible.
The Management
www.kowloonhosting.com
We are happy to announce that starting from April 1st all our Hong Kong dedicated server packages are upgraded to 3Mbps dedicated international bandwidth. There is no additional charge to our standard prices.
The Management
KowloonHosting.com
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