Billing system upgrade

Posted on August 12, 2011 by admin

We are currently upgrading our billing system. During that period, we will be unable to process new orders, and clients would not have access to the client area to check their services or submit tickets. We expect the system to be back online by 2:00AM Hong Kong time. We apologize for any incovenience caused.
The Management
www.kowloonhosting.com

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Jaguar server DDoS

Posted on July 7, 2011 by admin

Since early this morning the server jaguar is under DDoS attack. This is affecting the access or speed of websites hosted on it. We are working with datacenter to mitigate the attack and find a solution. For clients with their own backups who want to be moved to a different server, please open a support ticket by emailing to support@kowloonhosting.com for us to set up a new account for you.

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Server migration notification

Posted on June 5, 2011 by admin

Over the last 72 hours, we have experienced two major downtimes on server tiger. While in both cases the issues were eventually resolved, we have evaluated the situation and have decided to migrate all accounts on that server to a new server (named panda) hosted at a different datacenter in order to improve the overall reliability and meet the uptime levels our customers expect.

Both direct clients and resold accounts will be migrated over the next few days. For customers with their domain names registered through KowloonHosting, you will not need to anything from your end as everything will be taken care of by our server admins, you will receive by email your new access details when migration is completed. For other customers, as well as resellers, you will be notified by e-mail of the new IP address and nameservers.

We apologize for all effects of the previous outages, however we are taking all the measures to ensure that the appropriate measures are taken to improve our level of service.

The Management
www.kowloonhosting.com

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KowloonHosting now an official HKIRC/HKDNR service partner

Posted on December 23, 2010 by admin

We are happy to announce that we are now a service partner of the Hong Kong Domain Name Registration Co. Ltd. (HKDNR) and the Hong Kong Internet Registration Corp. Limited (HKIRC). These organizations are officially in charge of the .hk domain name registry. We join a selected list of reputable companies that together work toward promoting the .hk domain name.

The current list of service partners can be accessed from here.

We will be updating our .hk pricing in the coming days accordingly. Please check back our website for details.

The Management
KowloonHosting.com
www.kowloonhosting.com

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DDoS attack

Posted on December 18, 2010 by admin

Since about midnight our main server has been experiencing a high level DDoS attack. We have contacted datacenter for assistance and they have started working on it. This will continue through tomorrow morning. For existing clients who are finding their site down, please open a support ticket to have your site pointed to a different IP address. We apologize for the inconvenience but this was beyond our reach.
KowloonHosting.com

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December Promotion at KowloonHosting

Posted on November 30, 2010 by admin

For all of the month of December we are offering discounts on our shared hosting, reseller hosting and dedicated servers in Hong Kong. You can use the following coupon/promotion codes when placing your order with us:
-Shared hosting: NY2011-WH for an 11% discount on our listed prices
-Reseller hosting: NY2011-RH for an 11% discount on our listed prices
-Dedicated servers: NY2011-DS for a one-time HKD99 discount on our listed prices
Should you have any questions about above promotion, feel free to contact our Sales department at sales@kowloonhosting.com
We wish you in advance a happy holiday.
The Management
KowloonHosting.com

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Upgrades to Hong Kong dedicated servers plans

Posted on October 24, 2010 by admin

We have just upgraded our Dedi-3 and Dedi-4 advanced dedicated server plans. Current specifications as below:
-Dedi-3: Intel Core2Quad Q8400, 2GB RAM, 320GB HDD
-Dedi-4: Intel core i7 860, 4GB RAM, 500GB HDD
Prices are still the same as previously. Both plans can now be upgraded respectively to 4GB and 8GB/16GB RAM respectively.
For more details on our Hong Kong dedicated servers plans, please visit www.kowloonhosting.com/dedicated-servers.php

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Livechat at KowloonHosting

Posted on October 6, 2010 by admin

As you may have noticed, a livechat option has been added to our website. Visitors will be able to chat online with our representatives without living the site or submitting forms.
The livechat is now limited to sales related inquiries, although we plan to enable it for support and billing issues as soon as possible.

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Multiple domains for Business and Enterprise plans

Posted on October 6, 2010 by admin

Due to popular demand, we have now enabled multiple domain options for both the Business and Enterprise shared hosting plans. Business plans can now host up to three separate websites (main domain + 2 add-on domains), while the Enterprise plan can host up to six separate websites (main domain + 5 add-on domains). The unlimited domains option is still available for the Enterprise plan at HKD39/month only.

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KowloonHosting blog launched

Posted on October 4, 2010 by admin

KowloonHosting is proud to announce the launch of its corporate blog. We will be posting through this platform updates about our company and services, promotions, important announcements and more. Make sure to register or come back later regularly!
Cheers,
KowloonHosting

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